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Delivery

Delivery is free across Ukraine. To other countries of the world – by appointment. Delivery is carried out in any convenient way for the client.


Choice of goods and ordering

All forged products are made to order.

You can call +38 (098) 600 00 60, +38 (097) 700 72 40 and place your order. We will provide all the necessary information regarding the product, payment, delivery and installation.

You can also place an order online. Once your order is processed, we will definitely call you for a final reconciliation.


Measurements

If you want to make forged products on an individual order, then measurements should be made. A specialist in the forging workshop Grilana leaves the object after the contract is signed.

The measurements are free.


Designer services

Our designers will make sketches according to individual wishes. Designer services are free.


Payment

Any convenient payment option is possible for you:

- cash payment;

- payment for the transfer of funds to PrivatBank cards;

- cashless payments. 


Assembling

Installation and installation of finished forged products are charged separately. The cost of the service is negotiable.


Guarantee

The warranty on forged products depends on the use of hot dip galvanizing. If the forged product is to be used outdoors (for example, forged gates or wrought iron railings), hot galvanizing is required for long-term use. In this case, we give a 12-year warranty.


Return or exchange of goods

Returns or exchanges may be made within 14 days of receipt of the goods (subject to delivery time), provided the item has not been used and has a primary appearance. In this case, the payment of transport services is the responsibility of the buyer.


In case of the difference of the ordered and received goods, as well as the presence of a production defect, the transport costs for the return are paid by our company.